Site Information

 Loading... Please wait...

Preorder with Jetstar

If you are flying on an eligible international Jetstar flight then you can pre-order your favourite Duty Free items and have them delivered to your seat onboard - it's all about convenience! 

Jetstar Pre-order is available to order online at least 2 working days in advance of your  eligible international Jetstar flight. You can pre-order items if you are flying on an international Jetstar-operated flight departing from or arriving into Sydney, Melbourne, Cairns, Gold Coast (Coolangatta) or Brisbane (excluding flights between Cairns & Denpasar (Bali), between Australia & New Zealand, and between Australia & Fiji). 

Once you place your order online, your duty free items will be delivered straight to your seat onboard your flight. Please print your receipt and ensure you take your receipt onboard your flight. If you forget to bring your receipt, you will be asked to show your passport and boarding pass. Upon delivery of your pre-order, you will be required to sign the pre-order report as confirmation of receipt of the item(s).

Remember pre-order is only available to order at least 2 working days before you fly.

You must be over the age of 18 years to place online alcohol pre-orders. All pre-orders containing liquor will need to be age-verified on board. Your flight attendant will ask to see your passport and boarding pass in order to complete the pre-order. We are unable to deliver your pre-order without valid age-verification. 

Please note that due to responsible service of alcohol requirements, alcohol purchased from the Jetstar Pre-order range cannot be consumed on board.

Please note that Duty Free allowances differ between countries. For a guide to Australian Duty Free limitations, please visit www.customs.gov.au.

For full security information regarding Liquids, Aerosols and Gels and transiting through Australia, please visit www.travelsecure.infrastructure.gov.au